Conrad Dublin

Very Good
Traveller Type: group

Fair
Traveller Type: family with young children
  : The staff are a credit to the hotel. They are all warm and friendly particularly the staff in the breakfast room. Concierge were obviously stretched but very helpful, knowledgeable and friendly when you did get to speak with them. The range of food in the breakfast room was adequate. We booked a one bedroom suite and I was impressed with the size.
  : Breakfast was limited as simple boiled eggs were not available for example. No toaster.There was no adequate restaurant to eat in in the evening. We did attend the terrace on the first evening but my charred lettuce and olive sandwich was not of five star standards. The bar closes to everyone including residents at 12.00 midnight?We booked the one bedroom suite which has a lighting system only operational by a lighting engineer! The main issue is your cleaning. Whilst the staff are no doubt doing their best, we arrived to find the table in the foyer was dirty under the the selection of vases. Upon checkout three days later it was still the same. The bookcases on the bar are thick with dust. Our room had coffee drips on the floor from the living area through to the bedroom upon arrival. Still there on departure. Same with a wrapper for a sweet or chewing gum in the bathroom. Water and toiletries were not replaced each day by the room staff. I asked one of the ladies one day if I could have replacements and she informed me they had run out of toiletries and gave me just one sachet of non branded shower gel.

Good
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Loved the Greatfruit and Ice
  : Bathroom was outdaued

Good
Traveller Type: with friends
  : the hotel was beautiful and comfortable staff on check in were very friendly and attentive
  : I had an accident when out in Dublin City centre, once I made it back to the hotel i asked for a first aid kit, I was surprised to be told they didn’t have one. the next day it took 1 hour to get through to front desk/ concierge, to get a wheelchair. Turns out I had badly damaged tissue and ligaments in my ankle. I understand this was a pretty unique situation, however a first aid kit should always be readily available to guests, as for the wheelchair brilliant they had one but if it was an emergency the constant calls from a room should have alerted staff there was an incident.

Very Good
Traveller Type: young couple
  : Lovely hotel, really superb staff, incredibly friendly and efficient. Food and beverage options were great also, cocktails were top notch!!
  : Room looked a little tired. Nothing untoward but we felt it was in need of a refresh. We were surprised to note that there were 2 rips in the fabric of the sofa which is not really what you would expect from a 5 star Conrad hotel. We probably had the slowest running bath in Dublin, at least 30 minutes for a fill!!

Wonderful
Traveller Type: family with young children
  : Rooms were spacious and beds were super comfy. Friendly staff and great location.

Wonderful
Traveller Type: family with young children
  : Very friendly staff . Great variety of food but no lactose free yoghurt or milk - limits a person with a lactose intolerance.
  : Coffee machine was broken. Stains on the side of the bed - looked as if a dog had lifted its leg .No Desk lamp on the middle table.

Good
Traveller Type: solo traveller
  : The staff at the front desk were very helpful especially with the help they gave me with the filling in of the spanish SPT form for returning to Spain also the night porter was incrediable with the help he gave me when unexpectantly my booked taxi to the airport let me down at the last minute and the night porter arranged for a private taxi which came on time and a great service
  : My mother and I had breakfast every morning and we had paid for full english and nobody spoke to us on arrival at the breakfast lounge for the 5 mornings and we thought that the food on the buffet was the full english which some days it looked as if the food was left over from the day before and just a a small observation the cutlery for the breakfast was too small the eat with and the tea pots leaked and were too heavy but thats is just our thoughts the only time that the two girls in black uniforms at the entrance desk spoke to us was when they handed us a card on the last day to fill in with what gratuity we would give . I have never seen this before we wanted to give the tall irish girl the tip because she was brilliant

Very Good
Traveller Type: family with young children
  : It was quiet and had a good ambience.
  : everything was good